AVIO Privacy Policy

For the purposes of this Policy, “personal information” is any information that identifies, relates to, or can be used to contact a particular individual. The types of personal information we collect and receive about you includes the following categories. 

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A. Information You Provide

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Personal Information we collect from you includes:

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• Contact information – first name, last name, email address (personal or business), mailing address (personal or business), billing address (personal or business), telephone number (personal or business).   

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• Account information – if you register to use any of our Services offered via our website your username, account password, and other information that we may request or that you may provide relating to your account.  

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• Transactional information – details about your, or your company’s, transactions with us, including method of payment, payments received, payment details, transaction history, and other information relating to the services purchased by you or your company. 

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• Financial information – if you are required to pay for use of our Services, bank account, payment card, and billing information. Note, we use third-party payment processors that handle this information on our behalf.  

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• Marketing information – details regarding informational and promotional materials you may have requested or received from us, the services in which you are interested, your receipt of promotional communications, and information on your marketing or communication preferences. 

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• Customer support information – details of any communications or inquiries you submit to us, including technical or customer support requests, through email, calls, chat, or other features available in our Services.  

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• Job applicant information - if you are a job applicant, we may also collect information about you that you submit to us in response to our company job posting. In addition to your contact information, we may collect your education and previous employment information, as well as any resumes, cover letters, or other relevant documents, in connection with your application.

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• Device and usage information – details regarding how and when you use our website, including the device used to connect to our website, your IP address and device identifier, the frequency and duration of your usage, the pages you view, what websites or search terms referred you to our website, and information about your interaction with our website. 

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We collect this information when you access, use, or navigate our Services, fill in forms on our website, request information on our Services, communicate with us (including by phone, email, chatbot, or otherwise), interact with features of our website, visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information. 

Please note that we may aggregate or anonymize the foregoing types of data such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.” 

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B. Automatically Collected Information

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Like most website operators, we use various technologies to automatically collect information about visitors.  Those technologies include:    

• Cookies. Cookies are small text files that a website transfers to a visitor’s browser or device for recordkeeping purposes.  We use cookies to personalize visitors’ experiences on our website, provide content that we believe may be of interest, track visitor trends and patterns, engage in marketing and advertising, and otherwise analyze our website traffic.   For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.  Please note that if cookies are disabled, you may not be able to enjoy certain features of our website.

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• Log Files and Device Identifiers.  We use log files to track actions occurring on the website and collect data about visitors, including IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and device identifiers. This information is used for security purposes and to detect and prevent fraud.

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• Pixels, tags, and web beacons. Our website may also use “pixels,” “tags,” or “web beacons.” When we refer to “pixels,” we are generally referring to all of these types of technologies. These technologies are small pieces of code that run when a page or email is loaded. They are used to monitor the behavior of the visitor or email recipient—such as what icons were clicked or whether links in an email were opened—and gather analytics.  For example, when you open our homepage, a pixel may run and generate information based on the visit, and then this information is processed by us and our vendors. Pixels work in conjunction with cookies to let us know what portions of our website are of interest to you and to help us provide you with tailored information from our website. If you turn off cookies, the pixels, tags, and web beacons we use may still detect certain information about your interaction with our website and disregard any cookie-prohibitive markers or signals. Note, the vendors that supply us these pixels, tags, web beacons, or similar tracking technologies collect your personal information instantaneously and simultaneous to our collection of your information and they may use the information for their own or others’ purposes.

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• Analytics.  Our website may also use third-party analytics tools, such as Google Analytics.  You can find more information about how data is collected and processed in connection with the Google Analytics service here.  You can also read Google’s privacy policy here.

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The information collected through these technologies may be combined with personal information or aggregated with other information on website visits.  We may disclose information about your use of our website to our advertising and analytics partners, who may combine it with other information that you previously provided to them.

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C. Information from Other Sources 

We may obtain both personal and non-personal information about you from affiliates, business partners, vendors, contractors, suppliers, and other third parties and add it to other information we have collected. We, and the third parties we engage, may combine information we collect from you over time, and across the Services, with information obtained from other sources.  This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you. 

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D. Information from Social Media

If you interact with us on any social media platform (e.g., LinkedIn), depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy. In addition, where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. 

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Social media platforms operate independently from us and we are not responsible for the personal information that you choose to submit or link on any social media platform.  We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices. 

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How We Use Your Information 

We (or the service providers acting on our behalf) use the personal information identified above for the following purposes:

 

• Negotiating, entering into, and managing our business relationship and agreements with you or your company, including providing our platform and related services, and processing payments or requests from you or your company.   

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• Providing and optimizing your experience using our Services and ensuring that our content is presented to you in the most effective manner. This includes by leveraging third-party service providers who may assist with or facilitate our chat features and functionalities to gather analytics and other insights into the users who visit our Services.  

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• Communicating with you and responding to your inquiries and communicating regarding our services, our agreements with you or your company, and other issues. 

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• Sending you promotional or informational communications and solicitations, tracking your marketing preferences, and for our internal marketing purposes. 

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• Managing customer service issues, including issues relating to the performance of our platform, and other customer feedback.  

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• Developing, updating, and improving our platform, software applications, customer service, and customer experience, and otherwise improving our knowledge and insights regarding customers. 

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• Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the Services or the purchase or use of our platforms. 

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• Enforcing our agreements with you or your company, complying with our legal or regulatory obligations, and defending or advancing legal claims. 

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• Notifying you about changes to our Services, the terms governing our Services, or material changes to this Policy. 

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• If you are a job applicant, to process your application to our company, including facilitating and scheduling interviews or any other follow up items.  

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• Providing you with surveys or otherwise soliciting feedback from you. 

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• Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent. 

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For more information about your options relating to your personal information and your communication preferences, see “Your Choices About Collection and Use of Your Information” below. 

Our Marketing Efforts

We may send you direct marketing communications from time to time including news, updates, offers, and other promotions relating to our services and activities. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing from us, then you can always unsubscribe using the option provided in the footer of the communication you have received or by contacting us using the information below.

Disclosure of Your Information 

When the information we collect is aggregated, anonymized, or otherwise does not identify you, it is no longer considered “personal information.” We may use such information for any purpose or disclose it to third parties, to the extent permitted by applicable law. 

In addition, we may disclose your information to the following types of entities:  

• Service providers and third-party vendors we use to administer our business and as are necessary for the provision of our Services and performing any contract with you or your company. For example, our IT providers, secure payment processing providers, email, chat, and phone communication providers, customer contact center providers, insurance providers, and document storage providers. 

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• Affiliates, related entities, and business partners who may offer products or services that are relevant to you. 

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• Marketing and advertising vendors that may assist with lead generation, hosting information relating to clients and potential clients, marketing automation, advertisement placement and targeting, and marketing campaigns and communications. Note, certain of our vendors who supply us with tracking technologies used on our website (such as cookies, pixels, and web beacons) will collect your information instantaneously and simultaneously.

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• Analytics vendors in order to understand our website traffic and usage patterns, optimize our website, and identify potential new clients. Some of these vendors provide us with technologies that are deployed on our website and automatically collect information from and about your use of the website.  

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• Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights. 

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• Our professional advisors, such as lawyers, accountants, and other similar advisors.  

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• Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred. 

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• Other parties for any purpose we disclose at the time you provide the information. 

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Protection of Personal Information 

We use appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification.  Please be aware that no data transmission over the Internet is 100% secure.  While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us and you do so at your own risk. 

Your Choices About Collection and Use of Your Information

We respect your right to make choices about the ways we collect, use, and disclose your information, so we try to offer you meaningful choices regarding your personal information.  Some choices you have regarding personal information include the following. 

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• Marketing Emails – As required by applicable laws, you can opt-out of receiving promotional emails from us by clicking the “opt out,” “unsubscribe,” or similar link in any such promotional emails and following the instructions provided.  

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• Tracking Technologies – Depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies.  Each browser and device are different, so we recommend you evaluate the tools and settings available in your browser or device, as well as any available instructions for the same.  Please note that if you disable or delete cookies, you may not be able to access or use certain features of our website. The National Advertising Initiative also makes resources available to assist consumers in opt-out of certain tailored online ads, which you can access here: https://optout.networkadvertising.org/?c=1.

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• Google Analytics – As discussed above, we use Google products in connection with the Services.  If you would like to refrain from having your data collected by Google, Google has developed an opt-out browser that you can use – see  https://tools.google.com/dlpage/gaoptout. 

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• Declining to Provide Information – You can choose not to provide us with information we may request through our Services, but that may result in you being unable to use certain features of our Services, request information about our services, or initiate other transactions with us.  

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• Do Not Track Mechanisms – Please note that our website does not honor “Do Not Track” signals, and such signals will not impact the operation of the website.   

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• Jurisdiction-specific Choices – See below for additional choices that may be afforded to you under the laws of your place of residence, see our “Rights Afforded to Certain Individuals” section below.  

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In addition to the above, you may contact us using the details provided at the end of this Policy with any questions about the choices relating to your personal information. 

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Additional Information for California Residents

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California Civil Code § 1798.83 (California’s Shine the Light Act) further permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from providing your personal information to certain of our affiliates and other third parties for their marketing purposes. Please tell us your preference by contacting us at the contact information below.

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Additional Information for Nevada Residents

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Nevada residents have the right to direct us to not make any sale of certain personal information to third parties. We do not engage in any “sales” as defined by Nevada laws, but you may still contact us using the information below to make such a request.

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Links to Third-Party Websites 

Our Services may contain links to third-party websites. Such websites have separate privacy policies that you should review. We cannot take responsibility for the content of linked websites or those companies’ data-handling practices. 

 

Children’s Privacy

Our Services are intended for a general audience and are not directed at children under the age of 13. Accordingly, we do not knowingly collect personal information from children under age 13 through the Services.  Should we discover that a child under age 13 provided us with personal information, we will use that information only to inform the child that we must have parental consent before receiving such information.   

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Changes to this Policy 

Please note that we may change this Policy from time to time. If there are changes to our Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of the Services after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check the Policy periodically for updates. 

 

How to Contact Us 

If there are any questions regarding this Privacy Policy, you may contact us using the information below. 
 

Avio Medtech Consulting, LLC

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2300 Myrtle Ave STE 200

St. Paul, MN 55114

admin@aviomedtech.com

651-217-8118